Privacy Policy

Last updated: July 2026. This policy explains how TrueGuard Limited (“we”, “us”) collects and uses information when you use trueguardltd.com or contact us about a case.

Information We Collect

Details you submit through our contact form (name, contact details, and the case information you choose to share), plus basic technical data such as IP address and browser type collected by standard server logs and cookies.

How We Use It

To assess and progress your inquiry, communicate with you about your case, improve our website, and meet legal obligations. We do not sell your data. Case information is shared only with parties directly involved in progressing your matter (for example banks, payment providers or professional advisers) and only as needed.

Retention & Your Rights

We keep case records only as long as necessary for the purposes above or as law requires. You may request access, correction or deletion of your personal data at any time by emailing contact@trueguardltd.com.

Contact

TrueGuard Limited, 12 Borelli Yard, Farnham, Surrey, England, GU9 7NU – contact@trueguardltd.com.